Help Center

"Building a second brain in Notion isn't just about storage—it's about creating leverage and supercharging productivity with the right third-party tools." — Flo

Introduction

What You'll Learn

• Why centralizing documentation in Notion is a game-changer

• How to publish a professional help center using HelpKit

• Step-by-step setup: from Notion to a polished public help site

• How to structure your Notion workspace for automation and AI

• Integrating Notis for automated content creation and updates

• Best practices, gotchas, and advanced tips

Prerequisites

• A Notion workspace with your documentation or knowledge base content

• Access to HelpKit (https://helpkit.so/)

• (Optional) Notis account for automating content creation and updates

Step 1: Why Notion as Your Documentation Hub?

• Notion acts as your "second brain," centralizing all product knowledge, guides, and reference material.

• Having everything in Notion enables advanced AI workflows (like Notis) and ensures your content is always up to date and in your voice.

• The challenge: Notion alone can't publish a truly professional-looking help center. Enter third-party tools.

Step 2: Meet HelpKit — The Missing Link

• HelpKit transforms your Notion databases into a beautiful, SEO-optimized, fully-featured help center or documentation portal.

• Key features:
• Direct Notion integration (no copy-pasting)
• Custom domain, branding, and SEO controls
• Responsive design, analytics, multi-language support
• AI-powered search and feedback collection

• Why HelpKit? Unlike generic Notion-to-website tools, it specializes in documentation and gets the details right (database structure, search, etc.).

Step 3: Setting Up HelpKit With Notion

1. Duplicate the HelpKit Template: Start by duplicating their Notion template into your workspace.

2. Organize Your Databases: Structure your knowledge base with clear parent/child databases (e.g., Docs > Get Started > Articles). This is crucial for both HelpKit and Notis compatibility.

3. Connect to HelpKit: Authorize HelpKit to access your Notion workspace. Select the top-level database as your knowledge source.

4. Customize Your Portal:
• Add your logo, brand colors, and font.
• Configure the layout (sidebar, home page, etc.).
• Set up custom domain and SEO settings.

5. Publish: With one click, your Notion content is live as a professional help center.

Step 4: Advanced Configuration & Best Practices

• SEO: HelpKit auto-generates sitemaps and handles most SEO basics. However, per-page SEO fields are limited—keep titles and descriptions concise and relevant.

• Branding: Leverage custom CSS/JS for advanced tweaks (e.g., removing unwanted UI elements, injecting analytics, or chat widgets like Intercom).

• Feedback & Analytics: Use built-in feedback or integrate with your own stack via custom scripts.

• Multi-language: Available on higher plans; consider your audience before investing.

• Syncing: Manual sync is required on lower tiers; automate if you upgrade.

• Limitations: You can't fully customize slugs or deep SEO fields per page—plan accordingly.

Step 5: Integrating With Notis for Automated Docs

• Notis can read your database structure and automate content creation, updates, and curation.

• Add clear instructions in your Notion database descriptions for Notis (e.g., preferred article structure, formatting rules).

• Example workflow:
1. Record a voice note or send a WhatsApp/Telegram message to Notis
2. Notis drafts a new article in your Notion knowledge base, following your structure
3. Sync with HelpKit to publish

• This enables you to scale your help center with minimal manual effort and ensures consistency.