Billing
Learn about the different plans, trials, and how limits work.
Notis offers a flexible pricing structure designed to accommodate different usage needs and different value that our users are getting from their AI intern, with options for both monthly and annual billing. You get four months for free when subscribing to an annual plan.
What are the different tiers?
- Pro ($20/mo or $13/mo when billed annually): For solo founders and operators who want the convenience of a personal PA in WhatsApp, iMessage, Telegram, and email.
- Pro+ ($59/mo or $39/mo when billed annually): For busy operators who need to win back a full day every week by automating recurring work across their tools.
- Ultra ($149/mo or $99/mo when billed annually): For high-growth teams building human-led, agentic teams—where operators design and manage a swarm of AI agents.
How do limits work?
Each plan includes a monthly agent usage budget computed at OpenAI API prices equal to the cost of the monthly subscription. For example, Pro includes at least $20 of usage per month. Each Notis message deducts from this budget based on the model’s API pricing. You can view all requests and token breakdowns on your dashboard.
What happens when I reach my limit?
Once monthly usage limits are exhausted, you will be notified and prompted to upgrade to higher tier or wait for your billing cycle to reset. Only the Ultra plan offer on-demand extra usage billed at OpenAI API prices.
Do you offer a free trial?
All plans come with a 7-day ULTRA trial with 5$ cap and requires you to subscribe and enter your payment details. The subscription automatically starts at the end of the trial period unless canceled.
You can activate your plan anytime for the full usage cap by asking Notis or clicking on the "Activate now" button in the usage page of the portal.
How do I Access billing settings?
Access the Stripe billing portal and enter the email you used when subscribing.
You'll receive an email with a secure link to access all billing tasks.
What are Notis's billing cycles?
Billing cycles run monthly or annually, starting on your subscription date. Your subscription will automatically renew unless canceled before the renewal date.
Can I switch between monthly and annual billing?
Yes! Here's how:
- Access your Stripe customer portal using the link sent to your email
- Click "Update subscription"
- Select "Yearly" or "Monthly", then confirm your selection
You can switch from monthly to yearly billing self-serve.
When moving to a higher tier: the full difference is charged immediately.
How Notis handles billing changes?
When you change your subscription plan or quantity, Notis follows these billing rules:
- Plan upgrades: When moving to a higher tier, the full difference is charged immediately. This gives you instant access to your new usage limit without waiting for your next billing cycle.
- Plan downgrades: When moving to a lower tier or shorter period, the plan switches at the end of your current billing period. This allows you to use your usage limit until the plan switches.
For any billing questions not covered here, you can always reach out to our support team by clicking the chat icon at the bottom right of the help center.
Where can I find my invoices?
Find all billing history in your Stripe customer portal. You can view and download current and past invoices there.
How do I update my billing information?
Update payment method, company name, address, and tax information through the Stripe customer portal. We use Stripe for secure transactions. Please note that changes only affect future invoices; we cannot modify historical invoices.
How do I cancel my subscription?
You can cancel in two ways:
- Ask Notis directly to cancel your subscription.
- Or cancel yourself via the Stripe portal:
- Access your Stripe customer portal.
- Click "Cancel subscription"
Your access to Notis will continue until the end of your current billing period. You can use your usage limit until that date.
How do I request a refund?
You can request a refund directly from Notis by asking in any supported channels. If needed, our support team may ask for a few details (like the email on the subscription and the invoice) to locate the payment quickly.
I'm having other billing issues. How can I get help?
For billing questions not covered here, use our live chat in the bottom right of the help portal or ask Notis for Flo’s contact details.